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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Carpigiani products

The group "New Technologies" offers for review the products of the plant Carpigiani: machines for whipped cream, blenders, multifunctional gelato machines, equipment for cakes and popsicles, pasteurizers, maturers, freezers for hard ice cream, freezers for soft ice cream, granitors, chocolate makers, multifunctional devices for confectionery, equipment for the production of cocktails, equipment for cooking, storage and demonstration
  • Machines for whipping cream Carpigiani
    Machines for whipping cream
    Nuvia, Jetwip/G, etc.
  • Blenders Carpigiani
    Blenders
    Turbomix 10 and others.
  • Multifunctional gelato machines Carpigiani
    Multifunctional gelato machines
    ReadyChef et al.
  • Equipment for cakes and popsicles Carpigiani
    Equipment for cakes and popsicles
    Mister, Ready, Maestro, etc.
  • Pasteurizers, maturers Carpigiani
    Pasteurizers, maturers
    Pastomaster, Age 60, Pasta, etc.
  • Freezers for hard ice cream Carpigiani
    Freezers for hard ice cream
    Synthesis, Labotronic, Ready, etc.
  • Freezers for soft ice cream Carpigiani
    Freezers for soft ice cream
    XVL 1 Counter PSP, 191 Steel, etc.
  • Granitors, chocolate makers Carpigiani
    Granitors, chocolate makers
    Granismart, Spin, CHOCOLADY, etc.
  • Devices for confectionery products Carpigiani
    Devices for confectionery products
    Pastochef 32 RTL, Lab-O-Chef 5, etc.
  • Cocktail production equipment Carpigiani
    Cocktail production equipment
    GK3 P SP, K Shake SP, etc.
  • Cooking and demonstration equipment Carpigiani
    Cooking and demonstration equipment
    Ideatre and others.
  • Spare parts Carpigiani
    Spare parts
    pastry nozzles, brushes, etc.

NEW TECHNOLOGIES GROUP

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